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Collection Statement

Who we are and what is the purpose of this Collection Statement?

The purpose of this Collection Statement is to explain how Shorty’s Liquor (Shorty’s, “we”, “us” or “our”) collects, uses, stores and discloses the personal information of its customers (“you” or “your”).

How to contact us?

If you have any questions or concerns about how we collect, use or disclose your personal information, you can contact us as follows:

  • by phone on 1300 SHORTY (746 789)

  • by email via

  • by mail to the Privacy Officer at Shorty’s Liquor, L2, 39 Jones St, Ultimo NSW 2007by mail to the Privacy Officer at Shorty’s Liquor, L2, 39 Jones St, Ultimo NSW 2007

Who do we collect personal information from?

We collect personal information from customers and gift recipients. Personal information collected from customers and gift recipients includes your name, address, email address, date of birth, mobile/phone numbers, payment details, and ABN details (if any). 

What are the purposes of collecting your personal information?

The primary purpose of collecting personal information from our customers is: 

  • to perform administrative functions;

  • to communicate with you about your purchases (including via surveys and product reviews which may be published on through our website or mobile applications);

  • to seek customer feedback from you (including via surveys and product reviews) and to publish feedback provided;

  • for marketing purposes;

  • for business improvement purposes;

  • to keep our records accurate and up-to-date;

  • to respond to your enquiries and complaints; and

    and to comply with our legal obligations.

Information collected from gift recipients will only be used to perform administrative functions and to respond to any of their enquiries or complaints.

When do we collect your personal information?

We generally collect personal information from our customers when you shop with Shorty’s. This includes information about your transaction and browsing history (such as items purchased, the price of those items, the date of purchase).

Information about gift recipients is collected at the time it is provided by our customers.

Does Shorty’s Liquor collect personal information from third parties?

We may, from time to time, also collect personal information for related businesses. This is done to provide you with our great products and services. 

Gift Purchases

In order to process gifting orders, Shorty’s collects the personal information that is required to process the relevant orders and provide the intended recipient (“Recipient”) with the gift/s.

Recipients’ personal information collected from customers is limited to the Recipient’s contact details (including email address and phone number), which are required to notify the intended Recipient of the relevant gift. In order to process orders and deliver the gifts purchased for Recipients, Shorty’s will collect the Recipient’s name, address, email address, and date of birth (where required) directly from Recipients. Customer's names are disclosed to Recipients to allow them to identify the origin of the gift.

The primary purpose of collecting the Recipient’s personal information is to process gift orders and provide notification that the relevant gift has been purchased to the intended Recipient.

Information about gift recipients is collected at the time it is provided by our customers and Recipients.

If customers and/or Recipients do not provide us with the required personal information, it may be impossible to process the gift order.

Recipients’ personal information will only be used to perform administrative functions associated with fulfilling the relevant order and to respond to any enquiries or complaints.

Videos and Messages
Customers and Recipients are able to provide messages (including video messages) to each other, including through the use of a designated Youtube or Vimeo account. These entities have their own privacy policies and terms of service, which can be reviewed here (; By agreeing to purchase or receive a gift, you agree that Shorty's assumes no responsibility for the content included on these platforms, and that you will not include information relating to any individual’s racial or ethnic origin, political opinions, membership of a political association, religious beliefs or affiliations, philosophical beliefs, details of memberships to professional or trade associations/trade unions, sexual preferences or practices, or criminal record in these messages.

Note that all video messages will be deleted 30 days after being uploaded, regardless of whether they have been viewed or not.

Do we collect personal information under a law or order?

We collect personal information of our customers under various laws. These include taxation laws, corporations law (for example relating to our shareholders), anti-money laundering laws and privacy laws. We may also collect personal information if we are required or authorised to do so by a court/tribunal order.

What happens if we are unable to collect your personal information?

If you do not provide us with the required personal information, it may be impossible for us to provide you (or the gift recipient) with our products or services.

How do we disclose personal information?

Disclosure to others

We disclose the personal information we collect about our customers and gift recipients to other persons and entities.

For example, we disclose personal information to:

  • our service providers (including to our information technology and marketing service providers) to assist us in carrying out our functions and activities ;

  • to our related businesses; or

  • to regulators or courts for compliance with the law or otherwise as legally appropriate.

Overseas recipients

We are not likely to disclose personal information about our customers to overseas recipients. 

Can we change our Collection Statement?

We may change the terms of our Collection Statement from time to time. A copy of the revised Collection Statement will be available on our website.

Privacy and Cookie Policy

For details about our Privacy and Cookie Policy, please click here.

Last updated:

3th October 2021