7 DRIVERS OF SUCCESS
Customer centricity, premiumisation, exceptional service, multi-market brands, bespoke client offering, supplier partnerships, diverse sourcing base.
GM, OPERATIONS & TECHNOLOGY, JOINED SHORTY'S 2012
"A key factor of our business growth has been our ability to strategise and then implement. We are also not afraid to pull the pin on a concept or plan when needed and laugh about it over a glass of wine."